Refund Policy

Last Updated: November 21, 2025

Subscription Billing

Subscriptions to Booking Request are billed in advance on a recurring basis (monthly or annually, depending on the plan selected). By purchasing a subscription, you authorize us or our payment processor to charge your selected payment method automatically at the start of each billing period.

Refunds

Unless otherwise required by law, subscription fees are non-refundable once charged. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period. You will retain access to paid features until that period expires.

Free trials, if offered, convert automatically to a paid subscription unless canceled before the trial ends. No charges will be made during the trial period.

We may issue refunds, credits, or adjustments at our sole discretion in cases including, but not limited to:

  • Duplicate charges
  • Billing errors
  • Unauthorized transactions reported promptly
  • Technical failure preventing access to paid features

Refunds, if approved, will be issued to the original payment method where possible.

Purchases Through Mobile App Stores

If you purchase a subscription through the Apple App Store or Google Play Store, the transaction is processed by the respective platform provider. We do not have access to your full payment details for these transactions.

Refund requests for purchases made through these platforms must be submitted directly to the platform provider:

  • Apple App Store: https://reportaproblem.apple.com
  • Google Play Store: https://play.google.com/store/account

We cannot issue refunds for purchases processed by Apple or Google. Subscriptions purchased through these platforms must also be managed and canceled through your Apple or Google account settings.

Contact

Questions about a charge or a refund request can be sent to support@bookingrequest.com.